KHA case study | Testimonials

"I was impressed with the detail of the brief at the initial stages, which was then reflected throughout the duration of the project by way of daily updates..." Office Manager at KHA

The Client

KHA was founded two years ago as a recruitment consultancy with a difference. The company aims to dispel the negative associations with the recruitment market and to offer customer service to both the recruiting client and the candidate. KHA specialises in the recruitment of senior sales and marketing professionals and, as such, utilises fully trained behavioural interviewers combined with the technology solution In2View to ensure a high match of client requirements and employee skills.

The Project

KHA had a requirement to validate the existing candidate database and to carry out market research on customer satisfaction. The whole project was managed online to ensure the KHA team had instant access to the updated information and had a turnaround deadline of ten days.

The Results

The project was a resounding success with approximately 90% of those contacts validated completing the questionnaire enabling KHA to better understand the candidate requirements and how to develop the service portfolio. The Office Manager of KHA says of the campaign:

"As this was the first project of its kind we approached a number of telemarketing companies in order to identify a partner to work with. We chose The Telemarketing Company because of their professionalism and their approach seemed to mirror our beliefs about being different and producing quality work. I was impressed with the detail of the brief at the initial stages, which was then reflected throughout the duration of the project by way of daily updates.

We feel the project was very successful and are looking forward to using the data we collected to continue to improve our services to our candidates. As a result I wouldn’t hesitate to use The Telemarketing Company in the future and to recommend their services to other companies."

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