Intershop case study | Testimonials

"We have now taken the decision to work with The Telemarketing Company on an ongoing basis, because they provide a consistent, effective and more importantly self financing service..." Marketing Manager at Intershop

The Client

Intershop Consulting deliver turnkey e-commerce solutions. Their extensive e-commerce and Efinity knowledge support their clients in the planning, implementation and development of their e-commerce initiatives.

Intershop UK had previous positive experience of telemarketing but required additional capacity over and above their existing supplier who had been providing appointments for their sales teams. Intershop discussed their requirements with a number of different providers but chose The Telemarketing Company as their secondary telemarketing provider.

The Results

The Marketing Manager at Intershop says of The Telemarketing Company:

"Intershop's business proposal value proposition is both technical and diverse. We really needed a team of telemarketers who would have knowledge of the IT/ E- Commerce industry arena as well as exceptional telemarketing skills. At the same time, we wanted a cost effective solution as well as an easygoing close relationship with our provider. The Telemarketing Company seemed to fit the bill on all counts and we decided to run a trial campaign before committing additional resource."

The Telemarketing company completed the trial campaign exceeding the expectations of Intershop and their sales team who consequently made the decision to switch their full complement of telemarketing budget over to TMC. Their Marketing Manager says:

"We have now taken the decision to work with TMC on an ongoing basis because they provide a consistent, effective and more importantly self financing service"

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